Frequently Asked Questions
Everything you need to know about bringing Canopy into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your products?
Yes, all Canopy furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home decor?
We offer a 30-day return window for most decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also monitor your status through the 'Order History' section of your Canopy account.
Are your materials sustainably sourced?
Sustainability is core to Canopy. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
Do you offer assembly services?
Many of our larger items include optional white-glove delivery, which features professional assembly and packaging removal at the time of delivery.